Why should you use macauHR recruitment for your recruitment or to outsource other areas of your business? Here are some suggestions...

- Time and resources: Organisations frequently do not have the time or resources to conduct full and effectively managed recruitment campaigns within the necessary timescales. In these situations they turn to agencies which can handle the advertising, carry out the initial sifting and present them with a manageable shortlist of suitable candidates to interview. Our recruiters will assist with you in arranging interviews with selected candidates, following up for feedback, negotiating their salary package and terms of employment if successful, and reference checking, if required.

- Cost saving: We operate on a No Placement-No Fee basis. We feel that this indicates the confidence we have in our procedures and our ability to get results. It also represents for you a 'low risk' method of recruitment. In fact, it normally costs less for the businesses to pay the recruitment agency their commission fee for finding the candidate than for them to conduct the full recruitment process themselves.

- Success rate: Our experienced recruiters will start the recruitment process by taking a comprehensive job brief about the role, career opportunities, and company culture (if you are a new client). We treat each recruitment assignment individually, giving the greatest possible attention to the sourcing and pre-selection stages, and thereby increasing the probability of an efficient and successful outcome for you.

- Candidate care and management: One of the features of the job market in Macau is the large number of job vacancies in relation to active and qualified jobseekers. This demand can cause problems if, for example, candidates react to delays in the recruitment process by accepting other opportunities before (or sometimes after) signing a contract of employment with another organisation. Part of our role as an agency therefore, is to keep the candidates warm through the process, keep the process moving smoothly and efficiently, and to manage candidate expectations accordingly. We will also conduct full feedback sessions, even if an interview proves unsuccessful. As every unsuccessful candidate is a potential future client or customer, we do our best to make sure that even those who are unsuccessful leave with a good experience of your organisation.

- Getting the right candidate: Employee retention is an issue that we take very seriously. Our experience shows that the first few months in any job are an important milestone: if the role fails to meet their expectations, or they are dissatisfied in any way with the situation, it is very easy for new employees to leave or start to seek alterrnative employment during this key period. At macauHR recruitment, we remain in close contact with you and your new starter to ensure that any concerns or questions on either side are met and dealt with openly and honestly. We consider this an integral part of our service, and indeed our fee is predicated on a successful placement.

- Local knowledge: It is important to have a solid and up-to-date knowledge of the local labour market: its inherent peculiarities, key players and legislation. macauHR recruitment can provide this. As a local business and the leading recruitment services provider in Macau, we have teams of experts in their field at your disposal.

We at macauHR recruitment are excited about exceeding your expectations of the recruitment industry and look forward to providing you with our expert service in the near future.

Engage recruitment Service Vision

To build a long-term relationship with our valued clients and candidates by providing a personal, proactive and consultative recruitment service.

Engage recruitment Service Brand Promise

Passionate about People

Engae recruitment Code of Conduct

Engage recruitment recognises the responsibility which is given to us by our clients and candidates. We acknowledge the trust that is shown in us, to manage each important and sensitive recruitment assignment and career move.

macauHR recruitment undertakes to fulfill our responsibilities with honesty, integrity, skill, thoroughness, reliability and confidentiality, respecting and protecting the interests of both clients and candidates, and maintaining our commitment to a high standard of service and recruitment excellence.

As a recruitment partner, we are committed to the following Code of Conduct:

- Recruiters are required to obtain a good understanding of the business, culture & values, and the position responsibilities and requirements. Recruiters must represent our clients appropriately and positively at all times.

- Recruiters are expected to protect the confidentiality and privacy of our clients and candidates at all times. Information gained through the recruitment process must not be revealed to third parties.

- Recruiters must ensure that candidate CV and details are not released to clients, without gaining prior consent from the candidate.

- Candidates will be assessed on their ability to perform against the set skills and competencies required for each position.

- All candidates referred to our clients will have been interviewed in depth and in person (where a face-to-face meeting is not possible then a telephone interview should be conducted).

- All CVs submitted should be identified as suitable for defined positions, or assessed as being of particular interest to our clients. Information supplied with respect to candidates should be accurate, relevant, up to date & qualitative.

- Recruiters must not deceive or misrepresent clients or candidates. This includes divulging all information to clients pertaining to a candidate's employability, and not withholding information that may be unfavorable.

- Recruiters must provide all available relevant information to enable candidates to make an informed decision regarding an employment offer.

- Communication with regards to candidates' expectations and progress through the recruitment process will be open, honest & timely.

- Both clients and candidates are to be kept informed during the recruitment process.

- Candidates will receive regular updates on the progress of their application.

- Candidates are to be given feedback following interviews with clients in a manner that is sensitive and informative.

- Headhunting candidates previously placed by macauHR recruitment is unethical and is an instant dismissal offence.

Q: What do you charge for your services?

A: Our fees are related to the seniority and experience of the individual we place with you, so please contact us with details of any role you would like to recruit to, and we can provide further information. You will not, however, incur any charges until the candidate passes a probationary period ( 1-3 months for permanent candidates, depending on salary). This is our guarantee that we are providing you with quality individuals.

Q: How can you ensure that we receive quality candidates?
A: Our candidate search and shortlist can only be as good as the role brief with which you provide us. Our first task, therefore, is to ensure that we get a comprehensive job description and profile of the type of person you require (skills, qualifications, experience, character etc.). It is then down to the skill of our Consultants to match any suitable candidates we already have registered with us to your job/s or - if we do not have any matches - to go out to the market on your behalf and find candidates who meet your requirements (or both, in order to furnish you with a good shortlist of candidates). We vet all candidates thoroughly before we recommend them for a role, so we are always confident in our choices. Also, no fees are charged until a successful appointment is made, so the ultimate test of candidate quality is down to you.

Q: How do you go about sourcing candidates?
A: Our extensive database contains candidates who possess a wide range of experience and skills. We also have access to various international databases to search for targeted candidates overseas as well as established partnerships with recruitment agencies around the globe. On top of this, we use candidate referral programmes to encourage personal and professional referrals; because of strong relationships built with our clients and candidates, quality candidates frequently come to us as a result of a personal or professional referral. We also use a combination of traditional and online advertising, marketing campaigns, sponsorships and event attendance to build our candidate base and publicise our opportunities to the Macau market and beyond.

Q: What value can macauHR recruitment add to my recruitment process?
Reputation, speed, efficiency and cost: We aim to improve the candidate experience (an unsuccessful candidate one day can be a potential client the next so we make sure the candidate experience is always a good one, even if the answer is negative), and speed up your recruitment procedures by providing you with an already vetted shortlist of quality candidates. We have advertising deals in place to allow us maximum advertising coverage for your jobs at minimum cost.